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 The shop of the future (Part 2)By Paul Hudson |
I recently wrote a blog which argued that shops of the future be more of a showroom and point of customer support than as a place for buying things.
In this blog, I want to consider the impact that this will have on the store design, layout and technology in the sho...
What can we learn about the loss of HMV?By Paul Hudson |
This week the high street has seen another casualty – HMV. Last week we saw Jessops go out of business and before Christmas, Comet closed down. HMV hasn’t technically gone yet – it’s in administration, which means it’s in the last chance saloon and may never come out! And if it doesn’t, there won’t be a national music retailer left.
No doubt this will spur yet more column inches to be written about the woes of the high street. Some will use it as evidence for a really dire economy and...
How online sales made the difference this ChristmasBy Paul Hudson |
Quite simply, online retail got it right this Christmas. This year, online shopping hit new records and transformed what could have been a poor retail period into a very successful one (The Telegraph, Online Sales Surge and Permalink Read more and comment (0)